Security and Solidarity with our new program "STAY SAFE"

The world has been fundamentally changed by COVID-19. It is therefore essential that we commited to protect all our workers, guests and partners .

Riad WOW ‘s owner, Dr. Sarraf Wassermann, has implemented a health code with extremely strict hygiene and staff training protocols to ensure a safe stay.

Our commitment to safety:

  • providing a clean and safe environment for our customers and members of our team:
  • Increase the frequency of cleaning with hospital-grade disinfectants on all high-demand surfaces, bedrooms and common areas
  • Daily disinfection of room keys and door handles
  • Implementation of a 24-hour period between each rental of the rooms for maximum disinfection

For staff:

  • Comprehensive training programs in hygiene and prevention
  • Respect of safety distances with customers
  • Hand washing every 30 minutes, wearing a mandatory mask
  • Daily temperature measurement

For hotel guests:

  • Temperature measurement by infrared thermometer on arrival
  • Separate entry and exit to the establishment
  • Installation of hydro-alcoholic solution dispensers, gloves and masks at the main entrance and in the various public areas of the hotel and in the rooms
  • Incentives for social distancing in public areas of the hotel: spacing of restaurant tables and reception. Installation of a glass partition at the reception and at the bar
  • Encouragement of contactless payment methods (prepayment, transfer, bank cards, QR code)
  • Breakfast table service to replace the buffet.
  • Menus presented on large slates

Our commitment to solidarity: For each reservation, we will donate 10 dirhams to the Marrakech public hospital for the fight against covid-19


when you book directly through this site